Refund & Cancellation Policy

Last Updated: [23-Sep-2026]

At HomemadeBowl, we prepare meals fresh in small batches to ensure quality, freshness, and a home-style experience. Due to the nature of our food preparation process, cancellation and refund requests are subject to the following terms. Customers may request cancellation of an order before meal preparation begins. Once meal preparation has started, orders cannot be cancelled, modified, or refunded. Subscription plans, meal packages, and prepaid orders may only be cancelled before the start of the subscription period.

Refund requests for approved cancellations will be processed through the original payment method within a reasonable period, typically within 7–10 business days depending on the payment provider. Refunds will not be provided for orders where delivery has been attempted to the address provided by the customer but could not be completed due to customer unavailability, incorrect address details, unreachable contact numbers, or refusal to accept the order.

HomemadeBowl is committed to delivering quality meals; however, if a customer receives an incorrect order, a significantly damaged meal, or experiences a verified service issue directly attributable to HomemadeBowl, customers must notify us within 24 hours of delivery with relevant details and supporting photographs where applicable. Upon review, HomemadeBowl may, at its sole discretion, provide a replacement meal, store credit, partial refund, or full refund depending on the nature of the issue. Refunds will not be issued for personal taste preferences, minor variations in meal appearance, menu substitutions due to ingredient availability, or delays caused by circumstances beyond our reasonable control, including traffic conditions, weather events, public disruptions, or third-party delivery issues.

Subscription plans are non-transferable and unused meals within a subscription period may not be eligible for cash refunds unless otherwise approved by HomemadeBowl. Promotional offers, discounts, complimentary items, and special campaign purchases are generally non-refundable. HomemadeBowl reserves the right to refuse refund requests that are fraudulent, abusive, or inconsistent with this policy. We may update this Refund & Cancellation Policy from time to time, and continued use of our services constitutes acceptance of any revised terms. For any cancellation requests,

Refund enquiries, or customer support assistance,
Please contact us at

order@homemadebowl.in,
call 9945561888, or visit www.homemadebowl.in.

HomemadeBowl – Cooked From Homes. Served With Dignity.